When using ChatGPT-4, ChatGPT-4o or Claude some segments are not translated.
When using generative AI engines (ChatGPT-4, ChatGPT-4o or Claude) especially for document translation, some of the segments are left untranslated. We confirmed the following cases.
- If there are many repetitions, the text gets omitted and results in multiple segments not being translated.
- Depending on the context several sentences/segments are translated together in one segment. In that case, the following segment will be displayed and an empty segment (as the translation of 2 segments is already shown in the first segment). It happens even if the segment is manually split.
Example 1
Source "POV Setting" in Edit panel is incorrectly split into 2 segments as "POV" and "Setting", but in the first segment both words are already translated.
➡In this case please merge both segments and retranslate the segment.
Example 2
"Words" and Title" are 2 separate terms, but engine handled it as one term "Title of the Words", so the second term is untranslated.
➡In this case please press the Update Machine Translation icon to retranslate each segment individually.
*It is reported that those issue tend to happen more often in document translations, so it is recommended to use generative AI engines
for text translations.