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When using ChatGPT-4, ChatGPT-4o or Claude some segments are not translated.



When using generative AI engines (ChatGPT-4, ChatGPT-4o or Claude) especially for document translation, some of the segments are left untranslated. We confirmed the following cases.

  1.  If there are many repetitions, the text gets omitted and results in multiple segments not being translated.  
  2.  Depending on the context several sentences/segments are translated together in one segment. In that case, the following segment will be displayed and an empty segment (as the translation of 2 segments is already shown in the first segment). It happens even if the segment is manually split.

Example 1
Source "POV Setting" in Edit panel is incorrectly split into 2 segments as "POV" and "Setting", but in the first segment both words are already translated.

 
 

 ➡In this case please merge both segments and retranslate the segment.

Example 2

"Words" and Title" are 2 separate terms, but engine handled it as one term "Title of the Words", so the second term is untranslated.

 

 

 ➡In this case please press the Update Machine Translation icon to retranslate each segment individually.

*It is reported that those issue tend to happen more often in document translations, so it is recommended to use generative AI engines

for text translations.